SpinBet99 Terms and Conditions

1 Introduction

Welcome to SpinBet99. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and SpinBet99 ("we", "us", "our", "the Platform"). By accessing, registering on, or using any part of SpinBet99 — including all games, betting markets, promotions, and support services — you confirm that you have read, understood, and agreed to these Terms in full.

SpinBet99 is an online gaming and sports betting platform designed for players in Bangladesh. We offer instant games including Tower, Space Max, Fortune Gems 2, Ludo Quick, and Win Drop, as well as cricket and sports betting markets. All services are provided subject to these Terms, which apply to every interaction you have with SpinBet99.

If you do not agree with any part of these Terms, you must stop using SpinBet99 immediately and close your account. Continued use of the platform after any update to these Terms constitutes your acceptance of the revised version.

2 Eligibility

To register and use SpinBet99, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. SpinBet99 operates a strict 18+ policy with no exceptions.
• You must be a natural person — corporate entities and automated systems may not register as players.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not be on any self-exclusion list or have been previously banned from SpinBet99.
• You must be accessing SpinBet99 from a jurisdiction where online gaming is not explicitly prohibited under local law.

SpinBet99 reserves the right to request identity verification documents at any time. Failure to provide satisfactory verification may result in account suspension and withholding of funds pending review. We take age verification seriously — if we have reason to believe a player is under 18, the account will be suspended immediately pending investigation.

3 Account Rules

Each player is permitted to hold exactly one SpinBet99 account. Creating multiple accounts — whether under the same name, different names, or using different devices — is strictly prohibited. If SpinBet99 identifies duplicate accounts linked to the same individual, all accounts will be closed and any balances may be forfeited.

You are solely responsible for maintaining the security of your SpinBet99 account. This includes keeping your password confidential and not sharing your login credentials with any other person. SpinBet99 will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you suspect that your SpinBet99 account has been accessed without your authorisation, you must contact our support team immediately at [email protected]. We will investigate and take appropriate action, which may include temporarily locking your account while the matter is resolved.

• Account registration requires a valid mobile number and email address.
• You must not use a VPN or proxy to circumvent geographic restrictions on SpinBet99.
• Account names and profile details must not contain offensive, misleading, or impersonating content.
• SpinBet99 reserves the right to close any account that violates these rules without prior notice.

4 Deposits and Withdrawals

SpinBet99 supports deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions on SpinBet99 are processed in Bangladeshi Taka (BDT).

Deposits are typically credited to your SpinBet99 account within a few minutes of confirmation. If a deposit does not appear within 30 minutes, contact our support team with your transaction reference number and we will investigate promptly.

Withdrawals on SpinBet99 are processed to the same mobile wallet used for the most recent deposit. This policy exists to prevent money laundering and protect player funds. Withdrawal requests are typically processed within 10–30 minutes during normal operating hours.

• Minimum deposit: as displayed on the deposit page at the time of transaction.
• Minimum withdrawal: as displayed on the withdrawal page at the time of request.
• Withdrawals may be subject to identity verification before processing.
• SpinBet99 does not charge fees on standard deposits or withdrawals, though your mobile wallet provider may apply their own charges.
• Funds deposited in error cannot be reversed once wagered. Contact support immediately if you deposit an incorrect amount.

5 Bonuses and Promotions

SpinBet99 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that will be clearly stated at the time the offer is presented. By claiming any bonus on SpinBet99, you agree to the specific terms attached to that offer.

Bonus funds are separate from real-money funds in your SpinBet99 account. Wagering requirements must be completed before bonus funds or winnings derived from bonus funds can be withdrawn. The wagering requirement for each bonus will be stated clearly in the promotion details.

• Bonuses are intended for personal, recreational use only.
• SpinBet99 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonuses — including through multi-accounting, arbitrage betting, or coordinated play — will have their bonuses cancelled and accounts reviewed.
• Only one welcome bonus is available per player, per household, and per device.
• SpinBet99 may set maximum bet limits that apply when playing with active bonus funds.
• Bonuses that have not been used within the stated validity period will expire automatically.

SpinBet99 takes a zero-tolerance approach to bonus abuse. If our system detects patterns consistent with bonus exploitation, we reserve the right to void winnings, cancel bonuses, and close the account in question. Our decisions in these matters are final.

6 Game Rules and Betting

All games available on SpinBet99 — including Tower, Space Max, Fortune Gems 2, Ludo Quick, Win Drop, and all cricket and sports betting markets — are governed by individual game rules that are accessible within each game interface. These Terms apply in addition to those individual game rules.

SpinBet99 uses provably fair technology for instant games, meaning the outcome of each round is generated using a cryptographic seed that can be independently verified by the player. This ensures that SpinBet99 cannot alter game results after a round has begun.

For sports betting, including cricket markets, all bets are settled according to the official result of the relevant event. SpinBet99 reserves the right to void bets in the event of obvious pricing errors, data feed failures, or events that are cancelled or abandoned before completion.

• Bets placed on SpinBet99 are final once confirmed — they cannot be cancelled or amended after submission.
• SpinBet99 reserves the right to limit bet sizes for any player or market at its discretion.
• In the event of a technical fault during a game round, SpinBet99 will review the round and either void or settle it based on the available data.
• Winnings from games and bets will be credited to your SpinBet99 account balance immediately upon settlement.

7 Prohibited Conduct

SpinBet99 maintains a safe and fair environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension, permanent closure, and potential reporting to relevant authorities:

• Using automated software, bots, scripts, or any other tool to interact with SpinBet99 games or betting markets.
• Colluding with other players to gain an unfair advantage in any game or market.
• Attempting to exploit software bugs, glitches, or errors in SpinBet99's platform for financial gain.
• Using SpinBet99 for money laundering, fraud, or any other illegal financial activity.
• Providing false identity information or impersonating another person during registration or verification.
• Accessing SpinBet99 using another player's account credentials without their explicit consent.
• Engaging in any form of harassment, abuse, or threatening behaviour toward SpinBet99 staff or other players.

8 Privacy and Data

SpinBet99 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on SpinBet99, you consent to the collection, storage, and use of your personal data as described in that policy.

SpinBet99 will never sell your personal data to third parties for marketing purposes. Your data is used solely to operate your account, process transactions, verify your identity, and improve the SpinBet99 platform. We use industry-standard encryption to protect all data transmitted between your device and our servers.

• You have the right to request a copy of the personal data SpinBet99 holds about you.
• You may request correction of inaccurate data by contacting [email protected].
• Account closure requests will be processed within 30 days, after which your personal data will be retained only as required by applicable law.

9 Responsible Gaming

SpinBet99 is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal harm. We provide a range of tools to help players stay in control of their gaming activity.

Players can access the following responsible gaming tools directly from their SpinBet99 account settings:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time reminders — receive alerts when you have been playing for a set period.
• Self-exclusion — temporarily or permanently exclude yourself from SpinBet99.
• Reality checks — periodic pop-ups showing your session duration and net win/loss.

If you believe you or someone you know may have a gambling problem, we encourage you to visit our Responsible Gaming page for guidance and support resources. SpinBet99 staff are trained to identify signs of problem gambling and may proactively reach out to players who show concerning patterns.

10 Limitation of Liability

SpinBet99 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, SpinBet99 shall not be liable for:

• Any loss of profits, revenue, or data arising from your use of SpinBet99.
• Losses resulting from platform downtime, technical errors, or third-party service failures.
• Losses resulting from your failure to keep your account credentials secure.
• Any indirect, incidental, or consequential damages arising from your use of SpinBet99.

SpinBet99's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

11 Changes to These Terms

SpinBet99 reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email and display a prominent notice on the SpinBet99 platform for at least 7 days before the changes take effect.

Your continued use of SpinBet99 after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using SpinBet99 and close your account before the changes take effect.

Minor changes — such as corrections to typographical errors or clarifications that do not affect player rights — may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the most recent revision.

12 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your SpinBet99 account, our support team is available 24 hours a day, 7 days a week.

You can also find answers to common questions on our FAQ page. For concerns related to responsible gaming, visit our dedicated Responsible Gaming page.