Your personal data belongs to you. This Privacy Policy explains exactly what SpinBet99 collects, why we collect it, how we protect it, and what rights you have over your own information.
SpinBet99 takes a privacy-first approach across all six key areas of data handling.
All personal data collected by SpinBet99 is stored on encrypted servers. We use AES-256 encryption at rest and TLS 1.3 in transit, ensuring your information is protected from unauthorised access at every stage.
SpinBet99 collects identity documents solely for KYC compliance and age verification. These documents are reviewed by our secure verification team and are never shared with third parties for marketing or profiling purposes.
SpinBet99 will never sell, rent, or trade your personal information to any third party. Your data is used exclusively to operate your account, process transactions, and improve your experience on the platform.
SpinBet99 uses cookies to keep you logged in, remember your preferences, and analyse platform usage. We do not use third-party advertising cookies. You can manage your cookie preferences at any time from your browser settings.
When you deposit or withdraw via bKash, Nagad, or Rocket, SpinBet99 only stores the transaction reference and wallet number needed to process your request. Full payment credentials are never stored on our servers.
You have the right to access, correct, export, or delete the personal data SpinBet99 holds about you. Submit a request anytime by emailing [email protected] and we will respond within 30 days.
Welcome to SpinBet99's Privacy Policy. SpinBet99 ("we", "us", "our") is committed to protecting the personal information of every player who registers and uses our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have over your own information.
This policy applies to all services offered through SpinBet99, including our website, mobile app, games such as Tower, Space Max, Fortune Gems 2, Ludo Quick, and Win Drop, as well as our cricket and sports betting markets. By registering on SpinBet99 or continuing to use our platform, you confirm that you have read and understood this Privacy Policy.
SpinBet99 is designed for players in Bangladesh. We understand that privacy matters deeply to our community, and we have built our data practices around the principle of collecting only what is necessary and protecting everything we hold.
We collect your data to run your account and keep it secure. We do not sell it. You can ask us to show you, fix, or delete your data at any time. If you have questions, email us at [email protected].
SpinBet99 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from payment processors during transactions.
| Data Category | Examples | How Collected |
|---|---|---|
| Account Data | Name, email address, mobile number, date of birth, username | Provided by you at registration |
| Identity Documents | National ID, passport, or other government-issued ID | Submitted during KYC verification |
| Transaction Data | Deposit amounts, withdrawal requests, wallet reference numbers | Generated during payment processing |
| Usage Data | Games played, bets placed, session duration, login timestamps | Automatically recorded by our platform |
| Device & Technical Data | IP address, browser type, device model, operating system | Automatically collected via cookies and logs |
| Communications | Support chat transcripts, emails sent to SpinBet99 | Provided by you when contacting support |
SpinBet99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
SpinBet99 uses the personal data we collect for the following purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to fulfil our contract with you, because we have a legal obligation, or because it is in our legitimate interest to operate a safe and fair platform.
SpinBet99 will only send you promotional messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time by contacting [email protected] or updating your account notification preferences.
SpinBet99 does not sell, rent, or trade your personal data to any third party. We may share your data in limited circumstances with trusted partners who help us operate the platform, and only to the extent necessary for those specific purposes.
In all cases where we share data with third parties, we ensure that appropriate contractual safeguards are in place to protect your information. SpinBet99 remains responsible for how your data is handled by our service providers.
SpinBet99 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by our legal and regulatory obligations. The specific retention periods we apply are as follows:
When your data is no longer required, SpinBet99 will securely delete or anonymise it so that it can no longer be linked back to you. If you request account deletion, we will process your request within 30 days, subject to any legal retention obligations that may apply.
SpinBet99 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit SpinBet99.
SpinBet99 does not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use SpinBet99 normally.
SpinBet99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
While SpinBet99 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, SpinBet99 will notify you promptly and take immediate steps to contain and remediate the incident.
Keep your SpinBet99 password strong and unique. Never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately so we can secure your account.
As a SpinBet99 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.
SpinBet99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on SpinBet99 or provided us with personal information, please contact us immediately at [email protected].
Upon receiving such a report, SpinBet99 will promptly investigate, close the account, and delete all associated personal data. We encourage parents and guardians to use parental control software to prevent underage access to online gaming platforms.
SpinBet99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and display a prominent notice on the SpinBet99 platform for at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how SpinBet99 protects your personal data. Your continued use of SpinBet99 after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way SpinBet99 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
You can also review our Terms and Conditions and our Responsible Gaming page for more information about how SpinBet99 operates.